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* docs(faq): 更新常见问题文档并新增注意事项页面 - 在 error.mdx 中调整问题序号并新增 OCR 配置问题 - 新增 attention.mdx 页面，提供问题排查步骤和技术支持指引 - 重构 dataset.mdx 内容结构，使用数字序号并补充知识库闪烁问题 * docs: 重构私有部署故障排查文档结构并新增详细指南 将原有的 FAQ 文档拆分为多个专题文档，包括通用问题排查、S3问题、OneAPI错误、模型可用性问题和排查方法。更新了导航菜单和目录结构，使文档组织更清晰，便于用户快速定位和解决特定问题。 新增了详细的故障排查步骤、CURL测试示例和具体错误解决方案，特别是针对对象存储连接、签名错误和模型调用失败等常见问题提供了更全面的指导。 * docs: 移除已弃用的 OneAPI 错误排查文档 移除 `oneapi-errors` 相关文档文件，因其内容已过时或合并至其他章节。同步更新中英文文档目录和元数据文件中的引用。 * docs: 更新文档FAQ内容，移除过时条目并重新编号 - 删除关于OneAPI官网的过时FAQ条目 - 重新编号故障排除FAQ章节，使序号连续 - 同步更新中英文文档内容保持一致 --------- Co-authored-by: Archer <545436317@qq.com>
37 lines
1007 B
Plaintext
37 lines
1007 B
Plaintext
---
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title: S3 Issues Troubleshooting
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description: FastGPT Self-Hosting Common S3 Issues Troubleshooting
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---
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## 1. Log shows ERR level "Failed to ensure external public/private bucket exists", resulting in inability to connect to object storage
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### 1.1 Error Stack Display
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- error: Error: getaddrinfo ENOTFOUND
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Example
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- 
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### Possible Errors
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- STORAGE_S3_FORCE_PATH_STYLE configuration error
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### Solution
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- Turn on the STORAGE_S3_FORCE_PATH_STYLE option to `true`, otherwise the client cannot find the target service
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---
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## 2. Upload conversation file / knowledge base file error
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Example
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- 
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### 2.1 SignatureDoesNotMatched
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- Signature inconsistency, mostly due to Nginx configuration error
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### Possible Errors
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- Necessary request headers (such as Headers, Host) were not passed during Nginx forwarding
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### Solution
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- Configure proxy_set_header Host $http_host, do not set to $host, Nginx's $host built-in variable will remove the port, set to $http_host
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---
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