--- title: External Channel Integration description: How to integrate FastGPT with external channels and platforms --- 1. ### Images don't display inline when using CoW for image-text conversations Use prompts to instruct the model not to output in Markdown format. To display images directly, you'll need to customize CoW to extract image URLs and send them as native image messages. 1. ### Can I access user Q&A records? Yes — check the conversation logs in your app. ![](/imgs/integration1.png)