---
title: Privacy Policy
description: FastGPT Privacy Policy
---

Last Updated: March 3, 2024

We place a high value on your privacy protection. When using FastGPT cloud services (hereinafter referred to as "the Service"), we will collect, use, disclose, and protect your personal information in accordance with this policy. Please read and understand this privacy policy carefully.

**Information We May Collect**

1. During registration or use of the Service, we may collect your personal information such as name, phone number, email address, and address.
2. Information generated during your use of the Service, including operation logs, IP addresses, device models, etc.
3. We may use Cookies or other technologies to collect and store information about your access to the Service to improve your user experience.

**How We Use Collected Information**

1. We process user personal information in accordance with legal requirements and agreements with users.
2. We may use the collected information to improve service quality, develop new products or features.
3. We may use the collected information to send you notifications or advertisements related to the Service.

**Disclosure of Information**

1. We will not disclose your personal information to third parties unless:

   1. You have previously consented;
   2. Required by law;
   3. To safeguard our legitimate rights or those of other users.

2. We may share your personal information with affiliated companies or partners, but will implement confidentiality measures to ensure information security.

**Information Security**

1. We employ various security measures, including encryption and access controls, to protect your personal information from unauthorized access, use, or leaks.
2. We periodically assess the security of collected, stored, and processed personal information to ensure ongoing safety.
3. In the event of a personal information leak or security incident, we will immediately activate emergency plans and notify you within the scope prescribed by law.
4. We do **not** use your data for additional backups or model training purposes.
5. Data deletion performed on our Service is irreversible physical deletion. If non-physical deletion operations are allowed, we will explicitly label this in the Service.

**User Rights**

1. You may request to view, modify, or delete your personal information at any time.
2. You may refuse our collection of personal information, but this may limit your access to certain Service features.
3. You may request us to stop processing your personal information, but this may prevent you from continuing to use the Service.

**Privacy Policy Updates**

1. We may revise this privacy policy. If changes occur, we will post the updated version on the Service page. Your continued use of the Service after such updates implies consent to the revised terms.
2. We encourage you to review this policy periodically to stay informed about how we protect your information.

**Minor Protection**

We take child privacy protection seriously. If you are under 18, please use the Service under parental supervision and ensure your guardian properly handles your personal information.

**Cross-Border Data Transfer**

Due to servers potentially being located in different countries/regions, you agree that your personal information may be transmitted, stored, and processed in other jurisdictions to provide you with the Service. We will implement appropriate safeguards to ensure cross-border data remains adequately protected.

**Contact Us**

1. For any questions, suggestions, or complaints about this policy, contact us at: archer@fastgpt.io.
2. We will respond promptly and address your concerns.
