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title: Troubleshooting Methods
description: FastGPT Self-Hosting Common Troubleshooting Methods
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## 1. Troubleshooting Methods

You can first look for [Issue](https://github.com/labring/FastGPT/issues), or raise a new Issue. For private deployment errors, be sure to provide detailed operation steps, logs, and screenshots, otherwise it is difficult to troubleshoot.

### (1) Get Backend Errors

1. `docker ps -a` View the running status of all containers, check if they are all running. If there is an abnormality, try `docker logs container_name` to view the corresponding log.
2. If the containers are running normally, `docker logs container_name` to view the error log.

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### (2) Frontend Errors

When a frontend error occurs, the page will crash and prompt to check the console log. You can open the browser console and view the log in `console`. You can also click the hyperlink of the corresponding log, which will prompt to the specific error file. You can provide these detailed error information to facilitate troubleshooting.

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### (3) OneAPI Errors

Those with `requestId` are OneAPI prompts errors, mostly due to model interface errors. You can refer to [OneAPI Common Errors](/docs/self-host/faq/#三常见的-oneapi-错误)

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