Doc (#6493)

* cloud doc * doc refactor * doc move * seo * remove doc * yml * doc * fix: tsconfig * fix: tsconfig
2026-04-27 02:08:10 +08:00 · 2026-03-03 17:39:47 +08:00
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+---
+title: FAQ
+description: FastGPT Cloud Service FAQ
+---
+
+
+## Does FastGPT Cloud Service support integrating your own models?
+
+Currently, FastGPT Cloud Service does not support integrating your own models, only the unified models provided by the official are supported.
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+---
+title: 常见问题
+description: FastGPT 云服务常见问题
+---
+
+
+## 是否支持接入自己的模型
+
+目前 FastGPT 云服务暂不支持接入自己的模型，只能使用官方提供的统一模型。
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+---
+title: FastGPT Cloud Service
+description: FastGPT Cloud Service
+---
+
+## Service URLs
+
+- [China Mainland: https://fastgpt.cn](https://fastgpt.cn)
+- [International: https://fastgpt.io](https://fastgpt.io)
+
+Register based on your needs. Accounts are not shared between the two versions.
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+---
+title: 介绍
+description: FastGPT 云服务介绍
+---
+
+## 服务地址
+
+- [中国大陆版: https://fastgpt.cn](https://fastgpt.cn)
+- [国际版: https://fastgpt.io](https://fastgpt.io)
+
+请按需注册，两个版本账号不互通。
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+{
+  "title": "FastGPT Cloud",
+  "description": "FastGPT Cloud Service",
+  "icon": "🌐",
+  "pages": ["intro", "faq", "terms", "privacy"]
+}
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+{
+  "title": "FastGPT 云服务",
+  "description": "FastGPT 云服务",
+  "icon": "🌐",
+  "pages": ["intro", "faq", "terms", "privacy"]
+}
@@ -0,0 +1,62 @@
+---
+title: Privacy Policy
+description: FastGPT Privacy Policy
+---
+
+Last updated: March 3, 2024
+
+We take your privacy seriously. This policy describes how we collect, use, disclose, and protect your personal information when you use the FastGPT cloud service ("the Service"). Please read and fully understand this Privacy Policy before using the Service.
+
+**Information We May Collect**
+
+1. When you register for or use the Service, we may collect personal information such as your name, phone number, email address, and mailing address.
+2. Information generated during your use of the Service, including operation logs, IP addresses, and device models.
+3. We may use cookies or similar technologies to collect and store information about your visits to improve your experience.
+
+**How We Use Collected Information**
+
+1. We process your personal information in accordance with applicable laws and our agreements with you.
+2. We may use collected information to improve service quality, develop new products or features, and similar purposes.
+3. We may use collected information to send you Service-related notifications or advertisements.
+
+**Information Disclosure**
+
+1. We will not disclose your personal information to third parties unless:
+
+   1. You have given prior consent;
+   2. Required by law or regulation;
+   3. Necessary to protect our legitimate interests or those of other users.
+
+2. We may share your personal information with affiliates and partners, subject to appropriate confidentiality measures to ensure information security.
+
+**Information Protection**
+
+1. We employ various security measures, including encryption and access controls, to protect your personal information from unauthorized access, use, or disclosure.
+2. We regularly assess the security of the personal information we collect, store, and process.
+3. In the event of a data breach or other security incident, we will immediately activate our emergency response plan and notify you promptly as required by applicable law.
+4. We do not use your data for additional backup storage or model training.
+5. Data deletions you perform in the Service are physical deletions and cannot be recovered. Any non-physical deletion operations will be clearly noted in the Service.
+
+**Your Rights**
+
+1. You may access, correct, or delete your personal information at any time.
+2. You may refuse our collection of your personal information, though this may limit your access to certain features.
+3. You may request that we stop processing your personal information, though this may prevent you from continuing to use the Service.
+
+**Policy Updates**
+
+1. We may update this Privacy Policy from time to time. Changes will be posted on the Service page. Continued use of the Service constitutes acceptance of the updated policy.
+2. We encourage you to review this Privacy Policy periodically.
+
+**Protection of Minors**
+
+We take the protection of minors' personal information seriously. If you are a minor, please use the Service under the guidance of a guardian, and have your guardian help you handle personal information appropriately.
+
+**Cross-Border Data Transfers**
+
+Our servers may be located in different countries or regions. You agree that we may transfer your personal information to other jurisdictions for storage and processing as needed to provide the Service. We will take appropriate measures to ensure cross-border data transfers remain adequately protected.
+
+**Contact Us**
+
+1. If you have any questions, suggestions, or complaints about this Privacy Policy, contact us at: archer@fastgpt.io.
+2. We will respond and address your concerns as soon as possible.
@@ -0,0 +1,62 @@
+---
+title: 隐私政策
+description: ' FastGPT 隐私政策'
+---
+
+最后更新时间：2024年3月3日
+
+我们非常重视您的隐私保护，在您使用FastGPT云服务时(以下简称为“本服务”)，我们将按照以下政策收集、使用、披露和保护您的个人信息。请您仔细阅读并充分理解本隐私政策。
+
+**我们可能需要收集的信息**
+
+1. 在您注册或使用本服务时，我们可能收集您的姓名、电话号码、电子邮件地址、地址等个人信息。
+2. 在您使用本服务过程中产生的信息，如操作日志、访问IP地址、设备型号等。
+3. 我们可能会通过 Cookies 或其他技术收集和存储您访问本服务的相关信息，以便为您提供更好的用户体验。
+
+**我们如何使用收集的信息？**
+
+1. 我们会根据法律法规规定以及与用户之间的约定来处理用户的个人信息。
+2. 我们可能会将收集到的信息用于改进服务质量、开发新产品或功能等目的。
+3. 我们可能会将收集到的信息用于向您推送与本服务相关的通知或广告。
+
+**信息披露**
+
+1. 我们不会向任何第三方披露您的个人信息，除非：
+
+   1. 您事先同意；
+   2. 法律法规要求；
+   3. 为维护我们或其他用户的合法权益。
+
+2. 我们可能与关联公司、合作伙伴分享您的个人信息，但我们会采取相应的保密措施，确保信息安全。
+
+**信息保护**
+
+1. 我们采取各种安全措施，包括加密、访问控制等技术手段，以保护您的个人信息免受未经授权的访问、使用或泄露。
+2. 我们会定期对收集、存储和处理的个人信息进行安全评估，以确保个人信息安全。
+3. 在发生个人信息泄露等安全事件时，我们会立即启动应急预案，并在法律法规规定的范围内向您及时告知。
+4. 我们不会使用您的数据进行额外的备份存储或用于模型训练。
+5. 您在本服务进行的数据删除均为物理删除，不可恢复。如有非物理删除的操作，我们会在服务中特别指出。
+
+**用户权利**
+
+1. 您有权随时查阅、更正或删除您的个人信息。
+2. 您有权拒绝我们收集您的个人信息，但这可能导致您无法使用本服务的部分功能。
+3. 您有权要求我们停止处理您的个人信息，但这可能导致您无法继续使用本服务。
+
+**隐私政策更新**
+
+1. 我们可能会对本隐私政策进行修改。如本隐私政策发生变更，我们将在本服务页面上发布修改后的隐私政策。如您继续使用本服务，则视为同意修改后的隐私政策。
+2. 我们鼓励您定期查阅本隐私政策，以了解我们如何保护您的个人信息。
+
+**未成年人保护**
+
+我们非常重视对未成年人个人信息的保护，如您为未成年人，请在监护人指导下使用本服务，并请监护人帮助您在使用本服务过程中正确处理个人信息。
+
+**跨境数据传输**
+
+由于我们的服务器可能位于不同国家或地区，您同意我们可能需要将您的个人信息传输至其他国家或地区，并在该等国家或地区存储和处理以向您提供服务。我们会采取适当措施确保跨境传输的数据仍然受到适当保护。
+
+**联系我们**
+
+1. 如您对本隐私政策有任何疑问、建议或投诉，请通过以下方式与我们联系：archer@fastgpt.io。
+2. 我们将尽快回复并解决您提出的问题。
@@ -0,0 +1,70 @@
+---
+title: Terms of Service
+description: FastGPT Terms of Service
+---
+
+Last updated: March 3, 2024
+
+This FastGPT Terms of Service agreement ("Agreement") is between you and Zhuhai Huanjie Cloud Computing Co., Ltd. ("we," "us," or "the Company") regarding your use of the FastGPT cloud service ("the Service"). Please read all terms carefully, especially those regarding liability limitations, restrictions on your rights, dispute resolution, and applicable law. If you do not agree with any part of this Agreement, do not register for or use the Service.
+
+**Article 1: Service Content**
+
+1. We provide internet-based information technology services including storage, computing, and network transmission.
+2. We may send you updates via in-app messages, email, or SMS from time to time.
+3. We provide technical support and customer service to help you get the most out of the Service.
+4. We guarantee a monthly service availability of no less than 99%.
+
+**Article 2: Registration and Account Management**
+
+1. You must register an account before using the Service. You warrant that all registration information is true, accurate, and complete, and that you will keep it up to date.
+2. You are responsible for safeguarding your account credentials and for all activity under your account. If you discover unauthorized use, change your password immediately or contact us.
+3. We reserve the right to review your account. If we detect abnormal or illegal activity, we may suspend or terminate your access.
+
+**Article 3: Usage Rules**
+
+1. You may not use the Service for illegal activities or to infringe on the rights of others, including but not limited to intellectual property infringement and unauthorized disclosure of trade secrets.
+2. You may not register accounts through malicious means, including but not limited to profiteering, speculation, or arbitrage.
+3. You may not use the Service to distribute illegal, harmful, or malicious software or information.
+4. You must comply with all applicable laws and this Agreement, and you bear full responsibility for all content you publish and all consequences arising from your use of the Service.
+5. Using our connected model services to generate content that may harm individuals or society is prohibited. Platform safety is critical for long-term stable operations. Any account found using the platform's model capabilities to generate or distribute prohibited content will be immediately banned with no refund of account balance. Prohibited content includes but is not limited to:
+   - Exploitation and Abuse
+     - Content that describes, depicts, or promotes child sexual exploitation or abuse, regardless of legality. This includes content involving or sexualizing minors.
+     - Content used for grooming children. Grooming refers to adults building relationships with children for the purpose of exploitation, particularly sexual exploitation, trafficking, or other forms of exploitation.
+   - Non-Consensual Intimate Content
+     - Content that describes, provides, or promotes non-consensual intimate activities.
+   - Content that describes, provides, promotes, or solicits commercial sexual activities and services, including encouraging or facilitating real sexual activities.
+   - Content that describes or facilitates human trafficking, including recruiting, transporting, paying for, or enabling exploitation such as forced labor, domestic servitude, indentured servitude, forced marriage, or forced medical procedures.
+   - Self-Harm and Suicide: Content that describes, praises, supports, promotes, glorifies, encourages, or instructs self-harm or suicide.
+   - Violent Content and Behavior
+     - Content that describes, depicts, or promotes graphic violence or gore.
+     - Content depicting terrorist acts; praising or supporting terrorist organizations, actors, or ideologies; encouraging terrorist activities; providing aid to terrorist organizations; or assisting in terrorist recruitment.
+     - Content that advocates or promotes violence against others through threats or incitement.
+   - Hate Speech and Discrimination
+     - Content that attacks, defames, intimidates, degrades, targets, or excludes individuals or groups based on characteristics such as race, ethnicity, nationality, gender, gender identity, sexual orientation, religion, age, disability, caste, or any other characteristic associated with systemic bias or marginalization.
+     - Content that threatens, intimidates, insults, or degrades individuals or groups through language or imagery, or promotes physical harm or abusive behavior such as stalking.
+   - Content that is intentionally deceptive and may harm the public interest, including false content related to health, safety, electoral integrity, or civic participation.
+   - Content that directly supports malicious software activities or illegal attacks, such as distributing malicious executables, organizing denial-of-service attacks, or managing command-and-control servers.
+
+**Article 4: Fees and Payment**
+
+1. You agree to pay all fees associated with the Service based on our published pricing.
+2. We may adjust pricing based on operational costs and market conditions. The price at the time of payment applies.
+
+**Article 5: Disclaimer and Liability Limitations**
+
+1. The Service is provided on an as-is basis given existing technology and conditions. We do not guarantee the Service will be completely fault-free or meet all your requirements.
+2. We are not liable for data loss or damage caused by your own operational errors.
+3. Due to the nature of generative AI, regulations vary by country. All users must comply with the laws of their jurisdiction. If you use the Service in violation of FastGPT's Acceptable Use Policy -- including any use prohibited by law, regulation, or government order, or any use that infringes on the rights of others -- you assume full responsibility. We are not liable for issues arising from customer use. Below is a link to China's regulations on generative AI:
+
+[Interim Measures for the Administration of Generative Artificial Intelligence Services (Draft for Comment)](http://www.cac.gov.cn/2023-04/11/c_1682854275475410.htm)
+
+**Article 6: Intellectual Property**
+
+1. We own all intellectual property rights to the Service and related software, technology, and documentation. You may not copy, distribute, rent, reverse-engineer, or otherwise exploit these materials without our express authorization.
+2. You own all intellectual property rights to data and content (including files, images, etc.) you create through the Service. We will not use, copy, or modify your data or content.
+3. Data and content from other users belong to those users. You may not use, copy, or modify their data or content without their permission.
+
+**Article 7: Miscellaneous**
+
+1. If any provision of this Agreement is deemed invalid due to conflict with applicable law, the remaining provisions remain in full force and effect.
+2. The Company reserves the right of final interpretation of this Agreement and the Privacy Policy. For questions, contact us at: archer@fastgpt.io.
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+---
+title: 服务协议
+description: ' FastGPT 服务协议'
+---
+
+最后更新时间：2024年3月3日
+
+FastGPT 服务协议是您与珠海环界云计算有限公司（以下简称“我们”或“本公司”）之间就FastGPT云服务（以下简称“本服务”）的使用等相关事项所订立的协议。请您仔细阅读并充分理解本协议各条款，特别是免除或者限制我们责任的条款、对您权益的限制条款、争议解决和法律适用条款等。如您不同意本协议任一内容，请勿注册或使用本服务。
+
+**第1条 服务内容**
+
+1. 我们将向您提供存储、计算、网络传输等基于互联网的信息技术服务。
+2. 我们将不定期向您通过站内信、电子邮件或短信等形式向您推送最新的动态。
+3. 我们将为您提供相关技术支持和客户服务，帮助您更好地使用本服务。
+4. 我们将为您提供稳定的在线服务，保证每月服务可用性不低于99%。
+
+**第2条 用户注册与账户管理**
+
+1. 您在使用本服务前需要注册一个账户。您保证在注册时提供的信息真实、准确、完整，并及时更新。
+2. 您应妥善保管账户名和密码，对由此产生的全部行为负责。如发现他人使用您的账户，请及时修改账号密码或与我们进行联系。
+3. 我们有权对您的账户进行审查，如发现您的账户存在异常或违法情况，我们有权暂停或终止向您提供服务。
+
+**第3条 使用规则**
+
+1. 您不得利用本服务从事任何违法活动或侵犯他人合法权益的行为，包括但不限于侵犯知识产权、泄露他人商业机密等。
+2. 您不得通过任何手段恶意注册账户，包括但不限于以牟利、炒作、套现等目的。
+3. 您不得利用本服务传播任何违法、有害、恶意软件等信息。
+4. 您应遵守相关法律法规及本协议的规定，对在本服务中发布的信息及使用本服务所产生的结果承担全部责任。
+5. 我们禁止使用我们对接的模型服务生成可能对个人或社会造成伤害的内容。保障平台的安全性，是长期稳定运营的关键。如发现任何利用平台接入模型能力进行违规内容生成和使用，将立即封号，账号余额不退。违规内容包括但不限于：
+   - 剥削和虐待
+     - 禁止描述、展示或宣扬儿童性剥削或性虐待的内容，无论法律是否禁止。这包括涉及儿童或使儿童色情的内容。
+     - 禁止描述或用于培养儿童的内容。修饰是成年人以剥削，特别是性剥削为目的与儿童建立关系的行为。这包括以性剥削、贩运或其他形式剥削为目的与儿童交流。
+   - 未经同意的私密内容
+     - 服务禁止描述、提供或宣传未经同意的亲密活动的内容。
+   - 禁止描述、提供特征或宣传或用于招揽商业性活动和性服务的内容。这包括鼓励和协调真正的性活动。
+   - 禁止描述或用于人口贩运目的的内容。这包括招募人员、便利交通、支付和助长对人的剥削，如强迫劳动、家庭奴役、役、强迫婚姻和强迫医疗程序。
+   - 自杀和自残，禁止描述、赞美、支持、促进、美化、鼓励和/或指导个人自残或自杀的内容。
+   - 暴力内容和行为
+     - 禁止描述、展示或宣扬血腥暴力或血腥的内容。
+     - 禁止描绘恐怖主义行为的内容；赞扬或支持恐怖组织、恐怖行为者或暴力恐怖意识形态；鼓励恐怖活动；向恐怖组织或恐怖事业提供援助；或协助恐怖组织招募成员。
+     - 禁止通过暴力威胁或煽动来鼓吹或宣扬对他人的暴力行为的内容。
+   - 仇恨言论和歧视
+     - 禁止基于实际或感知的种族、民族、国籍、性别、性别认同、性取向、宗教信仰、年龄、残疾状况、种姓或与系统性偏见或边缘化相关的任何其他特征等特征攻击、诋毁、恐吓、降级、针对或排斥个人或群体的内容。
+     - 禁止针对个人或群体进行威胁、恐吓、侮辱、贬低或贬低的语言或图像、宣扬身体伤害或其他虐待行为（如跟踪）的内容。
+   - 禁止故意欺骗并可能对公共利益产生不利影响的内容，包括与健康、安全、选举诚信或公民参与相关的欺骗性或不真实内容。
+   - 直接支持非法主动攻击或造成技术危害的恶意软件活动的内容，例如提供恶意可执行文件、组织拒绝服务攻击或管理命令和控制服务器。
+
+**第4条 费用及支付**
+
+1. 您同意支付与本服务相关的费用，具体费用标准以我们公布的价格为准。
+2. 我们可能会根据运营成本和市场情况调整费用标准。最新价格以您付款时刻的价格为准。
+
+**第5条 服务免责与责任限制**
+
+1. 本服务按照现有技术和条件所能达到的水平提供。我们不能保证本服务完全无故障或满足您的所有需求。
+2. 对于因您自身误操作导致的数据丢失、损坏等情况，我们不承担责任。
+3. 由于生成式 AI 的特性，其在不同国家的管控措施也会有所不同，请所有使用者务必遵守所在地的相关法律。如果您以任何违反 FastGPT 可接受使用政策的方式使用，包括但不限于法律、法规、政府命令或法令禁止的任何用途，或任何侵犯他人权利的使用；由使用者自行承担。我们对由客户使用产生的问题概不负责。下面是各国对生成式AI的管控条例的链接：
+
+[中国生成式人工智能服务管理办法（征求意见稿）](http://www.cac.gov.cn/2023-04/11/c_1682854275475410.htm)
+
+**第6条 知识产权**
+
+1. 我们对本服务及相关软件、技术、文档等拥有全部知识产权，除非经我们明确许可，您不得进行复制、分发、出租、反向工程等行为。
+2. 您在使用本服务过程中产生的所有数据和内容（包括但不限于文件、图片等）的知识产权归您所有。我们不会对您的数据和内容进行使用、复制、修改等行为。
+3. 在线服务中其他用户的数据和内容的知识产权归原用户所有，未经原用户许可，您不得进行使用、复制、修改等行为。
+
+**第7条 其他条款**
+
+1. 如本协议中部分条款因违反法律法规而被视为无效，不影响其他条款的效力。
+2. 本公司保留对本协议及隐私政策的最终解释权。如您对本协议或隐私政策有任何疑问，请联系我们：archer@fastgpt.io。